Brighton & Hove

Welcome to the key

From Monday, 24th July, passengers will not be able to register for a new Key Card or top up an existing Key Card on this website. Customers will still be able to access their account and view any travel products they have on their key Card.

For a short time, customers will be able to top up their current Key Card via our Travel Centre on Royal Parade. You can use your current Key Card for travel until 31st December 2023.

Since the introduction of The Key, we have introduced several new ways to purchase tickets:

You can pay for single, return, day and week paper tickets on bus using contactless payment or cash.
The Plymouth Citybus Mobile App allows you to purchase digital tickets. These are day, 5 day bundle, 1 week, 4 week, 4 week subscription and 13 week tickets. Plus a range of Special tickets.
Introduced last year, passengers who are buying 1 day and 1 week tickets can do so via Tap and Cap. Simply tap on and off the bus using your payment card or phone and you will never pay more than a 1 day or 1 week ticket.